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Garrafas

Resume

Here's what I never tire of saying: a small piece of my story that doesn't translate everything I've experienced, but summarizes my career over a period of time. If you have any questions, feel free to reach out to me for a chat :)

Experience

2024

Freelance UX Researcher

Bossa Research

Solo Research Lab

Applause

Remote

Currently, I'm freelancing for research and UX firms, collaborating on international projects for big tech companies.

In this capacity, I conduct English-language meetings with clients from multiple countries (India, USA, UK) to discuss research objectives, scripts, and outcomes. Furthermore, I conduct qualitative interviews with Brazilian users, translating the findings into English for reports and presentations.

2023

UX Researcher

Livework Studio

Remote

Livework Studio is a development, design, and research company specializing in large-scale projects.

 

As a freelance UX Researcher, I collaborated with a global industry client producing tools and services. Working on an international project, I engaged with professionals from multiple countries (Germany, Switzerland, USA, France, India, etc.) to understand internal pain points and needs through qualitative interviews and journey mapping. Based on this, we designed an internal tool to replace multiple tools across different countries, aiming to streamline work processes globally.

2021 - 2023

UX Researcher

ilegra

Remote

ilegra is a global company specializing in design, innovation, and software.

I joined as a Jr. UX Researcher, transitioning from a career in strategic advertising and data. Soon, I stood out for my expertise in research, stemming from both the market and academia, advancing to a Mid-level UX Researcher.

I worked with clients in finance, insurance, and petrochemicals. I led innovation projects, conducting design processes based on the Double Diamond methodology. I carried out field research, both quantitative and qualitative, applying UX and innovation knowledge directly to the client's needs.

2019 - 2021

Planning Analyst

Escala

House of Creativity

SUNO/PAIM Communication

Porto Alegre - Brazil

Escala, House of Creativity, and SunoPaim are communication and marketing agencies based in Porto Alegre, Brazil.

As a strategic planner in the advertising field, I worked with brands such as Youcom, iPlace, Unimed, Sicredi, and Lojas taQi. My responsibilities included conducting desk research, benchmarks, and business insights. Additionally, I generated content inputs and opportunities, as well as provided support in creative and business aspects for clients and other agency departments. I also conducted both quantitative and qualitative field research. Furthermore, I produced weekly, monthly, and quarterly reports on competitor analysis and brand listening using the Stilingue tool.

Other Things I've Done

and are part of who I am as a professional

  • Planning assistant

  • Receptionist in a clinic

  • Scientific Initiation Scholarship

  • Ceremonial and Protocol Intern

  • Assistant professor

  • Social Listening at Casa Cultural

  • Minicompany HR Advisor

  • Volunteer in the Gender Equality Program in Peru by AIESEC.

Education History

2018 - 2020

PUCRS

Master in Social Psychology

Brazil

Master's in Social Psychology, with an emphasis on Organizations and the Labor Market.

 

I ended the dissertation with the theme: "Psychosocial Aspects of Creativity in Communication Professionals", assessing its relationship with job crafting, engagement and stress.

2013 - 2016

PUCRS

Bachelor of Public Relations

Brazil

Bachelor's Degree in Social Communication - Public Relations. It was here that I developed my love for research, learning about strategy and data.

 

Three colleagues and I were awarded the1st place in the VI Aberje University Prize, rethinking mining industry communication through research and data supporting the creative idea.

Cool courses I took

UX Strategy: Diverging and Narrowing Ideas (Alura)

Notion: from Basics to Productivity (Udemy)

UX Research (Alura)

UX: Understand the User Experience (Alura)

Languages

Portuguese (Native)

Spanish (Intermediary)

English (Proficient)

German (under development)

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